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Frequently asked questions

If you're sending or receiving a TNT shipment:

If you’re sending to a registered TNT customer who will pay shipping costs, you can still book with TNT. For all other shipping needs, please use FedEx services.

US TNT customers:

The same great service awaits, just under the FedEx name.

More about TNT shipments paid by a TNT customer outside the US
More about TNT customers in the United States

Need further assistance?

Please contact TNT customer service by calling 1.800.558.5555 or complete our customer support online form