Special services

We can help you make light work of even the trickiest shipments. All our bespoke solutions offer round-the-clock customer support as standard.

Need an urgent shipment?

For when arriving late is the same as not arriving at all.
 

  • Medical supplies
  • Legal documents
  • Machinery
  • Critical parts

 

Services for urgent shipments

Special Express
Get a solution tailor-made to your time requirements. With specialist staff that manage your shipment from start to finish.

Next Flight Out NEW
The on-demand air solution delivering better value for money.

Time Critical
On-demand courier services: a dedicated vehicle, an onboard courier or your own dedicated aircraft.

Does it have to be secure?

When extra special care is required.
 

  • Fragile
  • Temperature sensitive
  • Valuable
  • Animals

Services for secure shipments

Onboard Courier
An experienced courier at your personal service.

Dedicated Vehicle
Your shipment chauffeured for speed and security.

Is it bulky?

When a box just won't do.

  • Oil and gas equipment
  • Humanitarian relief cargo
  • Aerospace equipment
  • Tail-lifted goods


 

Services for bulky shipments

Air Freight
Shipments can hitch a lift for a more economic solution.

Air Charter
This private jet is the fastest option for oversized.

Dedicated Vehicle
Transport chosen to suit size and weight.

Or require something totally tailor-made?

A solution designed specifically for your needs.


 

We’ll always find a way, even if it’s outside our network.

Truly unique logistical needs.

Combination of high value, time sensitive, fragile or more.

When others won’t do the job.

Optional extras

To add on top of your Express, Economy Express or Special service.

Out of regular hours

  • Weekends
  • Remote area
  • Resdiential delivery 

Import solutions

  • Billing in own currency
  • Express Import tool
  • Expertise

Extra care

  • Medical supplies
  • Fragile
  • Temperature sensitive

Customs solutions

  • Duties and tax advancement
  • Delivery duties paid
  • Special clearance activities
  • Expertise

Enhanced liability

  • Low rates
  • Compensation up to full value
  • Easy management
  • Worldwide coverage

Proud to be part of your story

We ship everything*

*even dinosaurs

In 2015 we shipped a T-rex skull from the USA to the Netherlands. While you may not need our help with something quite as fearsome, you can be sure that we have the experience to handle your shipment. 

When critical really does mean critical

We pride ourselves on being able to handle any urgent shipment and that means being available 24 hours a day, 7 days a week. While a successful shipment usually means that our customer limits downtime and financial loss, sometimes we're called to carry out urgent shipments that have even greater impact…

Coolly handled

Managing temperature sensitive shipments means dealing with tiny margins. We help biopharma companies ship vaccines, insulin and other biologics at a set temperature throughout their journey – even a change of 2° C can be the difference between a useable product and losing the whole lot.


 
 

Machine down!

A 4200 kg part to Perth within 48 hours

A critical machine at a Western Australian mine was out of action, stalling operations and costing the mining company by the hour. Several freight companies had already refused to ship the massive hydraulic cylinder from New Zealand required to fix it. Not us.

The part was delivered within 48 hours of the request being received. This tailored solution saved the client money and ensured mine operations quickly resumed.